Who should attend
- employers and company managers
- work-process owners
- employees assessing a digital solution for their organisation
Training for business teams
From a work-process problem to a digital solution brief
A practical course in describing a work-process problem, testing it against evidence, understanding user needs and preparing a justified digital solution brief. Programming is not required; the course does not promise a finished software product.
Starts: Ends:
Hours and format100 academic hours: 50 classroom contact + 30 live online contact + 20 independent
2 990 €
including 24% VAT per employee
Excluding VAT 2 411,29 € + VAT 578,71 €
Learning outcomes
- a process map and problem-evidence register
- prioritised requirements and acceptance criteria
- a comparison of organisational and digital solution options
- a test plan and next steps for 30 days
Learning workload
Hours by learning format
One academic hour is 45 minutes. The schedule and format are agreed with the employer before booking.
Contact50
Live online30
Independent20
Full curriculum
10 modules from problem analysis to a solution brief
100 academic hours: 50 classroom contact hours, 30 live online contact hours and 20 independent hours. Programming is not required. The result is a justified solution brief, rather than a finished software product.
1Work process and problem boundaries5 classroom contact + 3 live online contact + 2 independent academic hours
Choose a process and define its start, end, roles, inputs and outputs. Describe a verifiable workplace problem and its effect.
Contact: 5Live online: 3Independent: 2
Practice
Prepare an initial process map and problem description.
Format
Guided mapping, examples and peer feedback.
2Evidence and process mapping5 classroom contact + 3 live online contact + 2 independent academic hours
Collect existing evidence, distinguish facts, interpretations and assumptions, and map workflow bottlenecks.
Contact: 5Live online: 3Independent: 2
Practice
Build an evidence register and identify missing information.
Format
Case work, process diagrams and tutor feedback.
3Users and needs research5 classroom contact + 3 live online contact + 2 independent academic hours
Define user groups and work roles, plan a short interview and write neutral questions to understand needs.
Contact: 5Live online: 3Independent: 2
Practice
Prepare an interview plan and a summary of user needs.
Format
Role play, comparison of interview questions and discussion.
4Causes, assumptions and testing5 classroom contact + 3 live online contact + 2 independent academic hours
Distinguish symptoms from possible causes, state assumptions and choose a small, safe test.
Contact: 5Live online: 3Independent: 2
Practice
Create an assumptions list and test plan.
Format
Cause-and-effect analysis, prioritising hypotheses and guided practice.
5Data protection and safe AI use5 classroom contact + 3 live online contact + 2 independent academic hours
Choose anonymised or synthetic data, remove unnecessary personal data and check AI outputs against original sources.
Contact: 5Live online: 3Independent: 2
Practice
Prepare a data-use and AI-checking checklist.
Format
Example comparisons and limited prompt practice using synthetic data.
6Requirements and acceptance criteria5 classroom contact + 3 live online contact + 2 independent academic hours
Describe users, main functions, constraints, data needs and desired results; formulate testable acceptance criteria.
Contact: 5Live online: 3Independent: 2
Practice
Write prioritised requirements and acceptance criteria.
Format
Requirements workshop, checking questions and feedback.
7Comparing solution options5 classroom contact + 3 live online contact + 2 independent academic hours
Compare organisational changes, a manual trial and a digital solution. Assess assumptions, feasibility, risks and user effects.
Contact: 5Live online: 3Independent: 2
Practice
Prepare an options comparison and a justified recommendation.
Format
Group work, a simple assessment matrix and presentation discussion.
8Scope, measures and resources5 classroom contact + 3 live online contact + 2 independent academic hours
Define an initial trial's scope, success measures, required time, roles and cost categories.
Contact: 5Live online: 3Independent: 2
Practice
Describe trial scope, measures and resource estimates.
Format
Example calculations, scope setting and guided discussion.
9Test plan, risks and prototype5 classroom contact + 3 live online contact + 2 independent academic hours
Plan solution checks, user feedback and risk mitigation; create a simple paper or screen sketch where needed.
Contact: 5Live online: 3Independent: 2
Practice
Create a checklist, risk table and trial plan.
Format
Prototype walkthrough, test scenarios and peer review.
10Solution brief and 30-day action plan5 classroom contact + 3 live online contact + 2 independent academic hours
Combine evidence, process maps, priorities, acceptance criteria and recommendations into a clear brief. Present it and plan the next 30 days.
Contact: 5Live online: 3Independent: 2
Practice
Complete a portfolio and a five-minute presentation.
Format
Individual guidance, presentations, assessment rubric and feedback.
Assessment and completion
Assessment is pass/fail. The learner submits a portfolio with a process map, evidence register, prioritised requirements, at least two solution options, acceptance criteria, test plan and 30-day action plan, presented in up to five minutes.
A certificate is issued after all learning outcomes and completion requirements have been met. Other learners who participated receive a record of participation. The course does not award a software-developer qualification.
Organisation
Before booking
Volume100 academic hours (45 minutes each)
Start date02.12.2026
End date15.01.2027
Structure50 classroom contact + 30 live online contact + 20 independent hours
TutorDanil Bukharov
GroupEmployer training cohort
A certificate (tunnistus) is issued after the programme's learning outcomes and completion requirements have been met. Other learners who participated receive a record of participation (tõend).
The price includes training, materials, consultations in the curriculum and assessment. Paid licences and additional services are listed in the proposal in advance.
Employer booking termsCompany enquiry
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Tell us about your task and participants. We will prepare the curriculum, schedule and a proposal from GP Training Center OÜ.